Privacy Policy

Last updated: 2025-01-01

Introduction

Gratianne Bascans SAS (hereinafter "we", "our" or "Gratianne Bascans") is committed to protecting the privacy of users of its website gratiannebascans.com. This privacy policy explains how we collect, use, share and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data Controller

The data controller is: GRATIANNE BASCANS SAS 14 Avenue du General Foy 78600 Maisons-Laffitte, France Email: contact@gratiannebascans.com

Data Collected

We collect the following categories of data: Identification data: surname, first name, email address, telephone number Browsing data: IP address, browser type, pages visited, duration of visit Correspondence data: content of messages sent via the contact form This data is collected when you: - Use our contact form - Browse our site - Subscribe to our newsletter (if applicable)

Purposes of Processing

Your personal data is processed for the following purposes: - Responding to your requests for information about our products - Managing customer relations and order tracking - Improving our site and services - Sending marketing communications (with your consent) - Complying with our legal obligations

Legal Basis for Processing

The processing of your data is based on: - Your consent (for marketing communications) - The performance of a contract or pre-contractual measures (for information requests) - Our legitimate interest (for improving our services) - Compliance with legal obligations

Data Retention Period

Your personal data is kept for the period necessary to fulfil the purposes for which it was collected: - Contact data: 3 years after the last contact - Browsing data: 13 months maximum - Order-related data: 10 years (accounting obligations)

Your Rights

In accordance with the GDPR, you have the following rights: Right of access: obtain confirmation that your data is being processed and access it Right to rectification: have your inaccurate data corrected Right to erasure: request the deletion of your data Right to restriction: limit the processing of your data Right to data portability: receive your data in a structured format Right to object: object to the processing of your data Right to withdraw consent: at any time for processing based on consent To exercise these rights, contact us at: contact@gratiannebascans.com You may also lodge a complaint with the CNIL (French Data Protection Authority).

Cookies

Our site uses cookies to improve your browsing experience. Essential cookies: necessary for the operation of the site (language preferences, session) Analytical cookies: allow us to analyze the use of the site You can manage your cookie preferences at any time via your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

Changes

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated date. Last updated: January 2025

Contact

For any questions regarding this privacy policy or the processing of your personal data, contact us: Email: contact@gratiannebascans.com